A versatile resource to study meeting facilitation and/or practise taking minutes

See a typical meeting in progress with Sadhana, the team leader and six participants of various ages, nationalities and communication styles. The group discusses quality and delivery issues, team breakfasts and schedules - not always agreeing.

They follow an agenda but the group makes it challenging for Sadhana to stay on track. An idea resource with multiple uses:

• Analysis of meeting facilitation skills
• To practise taking minutes and to create a follow-up action plan
• To study group dynamics
• To improve on communication and meeting skills for all participants

Features Mark Mitchell and Sadhana Smiles

Download the Meetings Flyer

Includes workbook as PDF with script, activities and handouts

• Sales Staff
• Telephone Staff
• Managers
• Service Staff
• Trainers

• DVD

• English

• Drama