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Assertiveness | Empowerment

Assertiveness Skills

Bullying & Harassment

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Empowering Others

Financial Empowerment

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Benchmarking & Best Practice

Entrepreneur Skills

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Business Dev | Marketing

Change Management

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Environment & Ethics

Growth & Restructure

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Intranets & E Learning

Knowledge Management

Leadership & Management

Marketing & Sales

Strategic Planning & Future

Virtual Business

Careers | Job Satisfaction

Career Coaching

Career Planning

ESL/English at work

Job Satisfaction

Job Skills Feedback

Work-life Balance

Coping with Change

Managing Change

Organisational Culture

Strategic Planning & Future

Strategies for Change

Coaching | Counselling

Motivating Others

Performance Management

Poor Performers

Change Management

Communicating Effectively

Communication Skills

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ESL/English at work

Leadership Skills

Learning through Comedy

Motivation & Goals

Personal Development Skills

Time Management

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Interpersonal Skills

Learning English

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Questioning & Interviewing

Telephone Skills

Writing, Emails & English

Conflict | Difficult People

Aggression & Abuse

Bullying & Harassment

Conflict Resolution

Debt Collecting

Giving Feedback

Handling Difficult People

Mediation of Disputes

Negotiation & Influencing

Problem Solving

Resistance & Change

Service Problems

Youth, Family & Relationships

ESL | Diversity

Bullying & Harassment

Cross Cultural Communication

ESL/English at work

Learning English

Management Issues

Ethics | Law | Environment

Corporate Social Responsibility

Environmental Performance

Feedback Culture

Giving Feedback

Job Skills Feedback

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Reward & Recognition

Health | Safety | Crisis Management

Bullying & Harassment

Community Health

Drugs, Alcohol & Risk

Family & Relationships

Motivation & Energy

Self Defence & Safety

Time & Priorities

Work-life Balance

Leadership | Management

Balanced Scorecard

Benchmarking & Best Practice

Change Management

Coaching & Counselling

Empowering Others

Environment & Ethics

Executive Development

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Leadership Skills

Management Skills

Motivating Others

Performance Management

Project Management

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Service Leadership

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Teams, Building & Managing

Motivating Others

Positive Thinking & Success

Performance Management

Executive Coaching

Managing Performance

Managing Upwards

Motivating Others

Personal Development

Body Language & Image

Communicating Effectively

Decision Making

ESL/English at work

Motivation & Goals

Personal Finances

Presentation Skills

Problem Solving Skills

Stress Management

Time Management

Presentations | Meetings

Boardroom Skills

Explaining in Groups

Meeting & Facilitation Skills

First Impressions

Leading Discussions

Presentation Skills

Public Speaking

Minutes & Agendas

Sales | Service

Building Rapport

Cold Calling & Sales

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Customer Service

Difficult Customers & Complaints

Handling Objections

Internal Service

Listening Skills

Managing Sales & Service Staff

Negotiation Skills

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Product Knowledge

Quality Service

Questioning Techniques

Selection | Interviews

Assessing Performance

Going for Interviews

Interviewing Skills

Selection Interviews

Conflict in Teams

Meeting & Facilitation Skills

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Telephone | Reception Skills

Aggression & Abuse

Building Rapport

Call Centers/Centers

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Customer Service

Debt Collecting

Managing Call Centre Staff

Professional Image

Reception Skills

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Adult Learning Principles

Designing & Planning

ESL/English at work

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Learning Organisation

Meeting & Facilitation Skills

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Teacher Training

Youth | Community | Schools

Abuse, Upset & Violence

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Health, Stress & Ageing

Music, Language & Maths

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