Video  Finder
Staying Positive
This title is part of the Hotlines Series
Duration: 13 minutes
Synopsis
Call centres need their staff to stay positive. This program encourages staff to manage pressure and enjoy the team.
Key Learning Points
  • Stay calm
  • Keep motivated
  • Maintain professionalism
  • Contribute to the team
Package Description
DVD with 10 page section in workbook including quizzes and to-dos.
Recommended Audiences
  • Telephone Staff
  • Service Staff
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Drama
STOCK CODE
HL12
ISBN
9780980353334
Published
Melbourne
Filming location
Australia
Release year
2000
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions