Managing Disruptive Conduct is an informative course identifying disruptive conduct, how to handle complaints about colleagues and when to perform an HR intervention. HR consultant Peter Wallbridge explains how it starts with understanding the issues and ensuring a code of conduct.

Once this course is completed, you will have learned to tackle disruptive conduct, differentiate complaints about colleagues and implement an HR intervention and/or resolve a problem through consultation. You will have learned to implement an organizational code of conduct, use open discussion and ground rules, personal standards and respectful discussions.

• Identify misconduct issues and ensure a code of conduct
• Examine complaints about colleagues to determine when an HR intervention is required
• Resolve a problem through consultation, with open discussion and ground rules
• Identify personal standards and agree to respectful discussions

• Managers
• Executives
• Trainers
• Teacher training students

• DVD
• Stream

• English

• Interview