There are some excellent and easy ways to train managers so they in turn ensure a productive workplace with motivated staff who enjoy their work and deliver results. The problem is where do you start?
Organisations who select the best people always have an edge over their competitors - so start by having the best training offered to managers responsible for selection of staff. Develop and use the best selection skills and strategies. See the power of Assessment Centre Interviews, and a wide range of other techniques and Selection Interview Skills - even the value of various Question Types in Interviews and the best ways to do a Reference Check. Learn The Art of Behavioural Interviewing from psychologist Peter Quarry.
Many managers lack Feedback skills and don't know how to establish a feedback culture. They need to be great role models for giving feedback and receiving feedback - as feedback solutions are very often the key to motivating staff to improve their performance. But if they haven't set goals they likely need to set about reinventing appraisals for their people - as so many staff have little or no respect for the process. And to get great results from staff they need goals and Key Performance Indicators (KPIs). And if they can learn more about coaching and what leads to Performance Excellence they will more likely end up with motivated skilled staff. The problem is that some managers face coaching challenges or difficult people who require advanced feedback skills.
Seven Dimensions has a wide range of leadership and management DVDs that will make management training easy. Successful Leadership is essential - and there are some simple steps to achieve this, so managers can go about creating a high performance workplace. Hear great tips from psychologists Eve Ash and Peter Quarry in Leadership, Management Mastery Checklist, How to Mentor, Dealing with the Unmotivated Employee, 6 Ways to Prevent Sloppy Work and Project Management Success Factors
The award winning Vision for Change shows how to provide a blue print for change and the Change Champions shows the 4 essential characteristics managers require for successful change implementation. Maybe they need to learn How to Manage and Motivate a Sales Team or provide Leadership for Quality Service so they can have a big impact on their people and the level of service provided.
Sometimes managers don't realise they themselves are causing the problem with their own negative behaviours - when they are sending out a negative Boomerang to those around them.
Would you like to motivate your staff to be positive at work - with their team members and customers? Now you can get into the magic mindset of motivation with psychologist Eve Ash's expert advice in our latest animated DVD Getting Motivated (to be released in January 2009)
Benchmarks for managers are critical - because it is managers who need to check themselves and their business against the Best Practice Workplace Checklist. Are your managers good role models? We need to see people who are great leaders - for example in businesses like in our newest Australian DVD - Inspirational Leadership (to be released in 2009) which describes and demonstrates critical success factors:
But good managers need to understand how to use a Vision & Values to make their business lead. Here are the steps our latest DVD (to be released in 2009) covers:
Have fun making your management training interactive with the Management Skills Videoquiz.
One of the best ways to find out what skills you or your managers need to develop is to get feedback from peers, staff and a manager using some 360° assessment tools online. These kinds of tools can be used successfully not only to assess training needs but to evaluate improvements: