Take Away Training
Take Away Training is a series of videos providing managers and staff with techniques, advice and ideas on key workplace issues. These best-selling videos
feature discussions between psychologists Eve Ash and Peter Quarry. They are
ideal for learning resource centres, training sessions, and managers' own
bookshelves.
10 Point Checklist Before Delivering Training (10 mins)
Avoid mistakes, anticipate problems and get organised so you feel confident and your session runs smoothly.
Common Facilitation Mistakes (17 mins)
Learn to lead group discussions, ensure productive contributions, manage group dynamics and achieve planned outcomes.
Conducting Training Activities (14 mins)
Improve training sessions using case studies and role plays to ensure quality learning.
Conflict within Teams (17 mins)
Learn skills to identify and resolve conflict between team members.
Consulting Skills for Professionals (11 mins)
Gain practical advice for internal and external consulting.
Controlling Meetings (16 mins)
Learn to control agendas, time, participation and difficult people in meetings.
Decision Making in Groups (15 mins)
Learn the six most effective ways to make decisions. Prepare for team, task force, quality group or committee meetings.
Designing and Delivering a Training Session (12 mins)
Learn the principles to design an enjoyable and effective training session.
Developing a Training Plan (15 mins)
Learn how to plan appropriate training activities.
Difficult Presentations Made Easy (16 mins)
Learn practical ways to deal with the five most difficult situations. Suited to sales, training, change or project managers.
Facilitation Skills (13 mins)
Practical suggestions for structuring meetings and leading discussions.
Getting the Most Out of Training (13 mins)
Learn to take more personal responsibility for maximised learning. Motivates those about to engage in a training activity.
Leading Group Discussions (17 mins)
A popular video with practical tips on successful techniques for leading group discussions.
Making Teams Work Brilliantly (13 mins)
Learn how to set clear directions, facilitate open communication, provide sound leadership and develop cooperation.
Public Speaking with Confidence (12 mins)
Discover techniques to cope with nerves and make presentations interesting.
Understanding Group Dynamics (15 mins)
Learn to recognise dynamics and intervene to improve productivityl. For all team leaders, chairpersons and facilitators.
PRODUCTIVE WORKPLACES & DIFFICULT SITUATIONS
6 Ways to Resolve Conflict (15 mins)
Learn six practical techniques to resolve conflict in the workplace and achieve effective results.
10 Essentials for Successful Induction (15 mins)
Ensure that new people gain the best impression of your group and their job by delivering the ten induction essentials.
Coping with Change (15 mins)
Discover strategies and ideas to successfully cope with change.
Coping with Retrenchment (16 mins)
Learn strategies to cope with emotional reactions and to stay motivated.
Dealing with Abusive and Threatening Calls (15 mins)
Discover the six skills for managing angry, abusive and threatening callers and how to end a call professionally.
Dealing with Difficult People (17 mins)
Develop techniques to handle angry, abusive or uncooperative people.
Eliminating Workplace Bullying (14 mins)
Develop an organisational policy that helps victims as well as those with bullying behaviour to recognise and resolve the problem.
Evaluate Anything (12 mins)
Learn practical techniques for evaluating programs, projects, output or attitude to achieve business success.
Giving Personal Feedback (13 mins)
Learn how to give feedback so that it gets the results you want.
Handling Complaints (16 mins)
Resolve problems and gain positive outcomes from difficult situations.
Learning from Mistakes (14 mins)
Discover a simple three-step process for learning from mistakes and how to embed it into the culture of your organisation.
Managing Upwards (15 mins)
Gain the skills for getting feedback and asking for help from your manager.
Mentoring (17 mins)
Learn the essential skills required by both mentors and proteges.
Moving to E-Learning (14 mins)
E-learning is the next big application in the digital world. Find out the latest trends and why many strategies fail.
Overcoming Harassment (19 mins)
Learn simple techniques for dealing with harassment and changing the situation.
Problem Solving and Initiative (19 mins)
Learn about developing initiative and becoming more productive in finding solutions.
PROFESSIONAL COMMUNICATION
7 Steps to Improving Communication (13 mins)
Learn a simple, effective seven-step blueprint that can immediately improve communication skills.
10 Essential Interviewing Skills (16 mins)
Establish facts and make quality judgements for recruitment, accident investigation or market research interviews.
10 Essential Reception Skills (14 mins)
Learn the ten top reception skills, including professional presentation, dealing with multiple demands and visitors.
Be Careful with Email (16 mins)
Avoid legal and other dangers, and increase email professionalism. Learn the main 'email sins'.
Business Etiquette (17 mins)
Learn how business etiquette can improve your dealings in all aspects of your business.
Essential Counselling Skills (14 mins)
Learn the three main types of counselling skills and how to develop them to increase interpersonal effectiveness.
Going for a Job Interview (19 mins)
Learn simple strategies for making a strong impression at job interviews.
How to Sell a New Idea (15 mins)
Learn ten easy steps to present new ideas successfully to teams, managers, clients, media or investors.
Listening (15 mins)
Find out common listening mistakes and how to really hear what people are saying.
Sales and Service Turn-Offs (15 mins)
Identify the ten core principles of excellent service and what typically turns customers off.
The Power of Empathy (15 mins)
Discover the benefits of empathy. Learn techniques for getting out of the 'anger trap' and dealing with emotional people.
The Spirit of Service (13 mins)
Learn behaviours that internal and external customers love, so you deliver excellent service.
MANAGEMENT & LEADERSHIP
10 Point Checklist for Briefing a Consultant (16 mins)
Get the most out of consultants by following a simple, yet powerful briefing checklist.
Coaching (16 mins)
Assess when to use coaching to improve performance, confidence and motivation.
Counselling Poor Performers (16 mins)
Use a six-step approach to help staff improve their standard of work.
Dealing with the Unmotivated Employee (13 mins)
Learn alternative strategies for staff motivation problems with this lively debate.
Delegating and Prioritising (18 mins)
Learn techniques for setting priorities and delegating effectively.
Increasing Motivation at Work (13 mins)
Learn simple, realistic techniques to deal with common motivational issues like boredom, tiredness or burnout.
Leadership (17 mins)
Learn the characteristics of effective leaders and the behaviour required in today's workplaces.
Management Mastery Checklist (14 mins)
Discover what staff say about their managers and how you rate on an eight point checklist. Improve your rating.
Managing a Mature Age Workforce (14 mins)
What is the impact of the decline of the 'baby boomers' om workplaces? Learn why companies must retain these workers.
Managing Performance (11 mins)
Practical advice explaining the steps to successful performance management.
Project Management Success Factors (14 mins)
Explore five essential factors to ensure projects are completed on time, within budget and to agreed specifications.
Reducing Absenteeism (14 mins)
Understand the impact of absenteeism. Implement a policy, an education program and specific strategies to reduce it.
Selection Techniques (17 mins)
Discover exciting new ways to assess job applicants and select the best person.
Supervisory Styles (14 mins)
Learn to choose the right style of supervision for the right situation.
The Changing Role of Managers (14 mins)
Learn why managers have moved from 'cop' to 'coach'. Discover the six key ways to ensure a happy and productive team.
The New Supervisor (13 mins)
Discover the challenges and opportunities awaiting the newly appointed supervisor.
SELF MANAGEMENT & PERSONAL DEVELOPMENT
360 Degree Feedback (16 mins)
Learn how 360 degree feedback works and how you can improve with feedback from others.
5 Steps to High Self Esteem (14 mins)
Learn five practical ways to improve self esteem and significantly improve productivity now.
Balancing Work and Private Life (17 mins)
Discover helpful strategies and ideas to regain and maintain your balance.
Career Planning (14 mins)
A motivating video covering the practical steps for planning career strategies.
Developing Assertiveness Skills (14 mins)
Deal with a boss who tries to overload you or a customer who attacks you personally. Overcome shyness.
Energy and Enthusiasm (18 mins)
Gain an edge by developing high levels of energy and enthusiasm.
Learning to Learn (17 mins)
Learn how to become motivated to develop yourself to learn more information faster.
Men and Women are Different (14 mins)
Despite significant changes, gender conflict remains a workplace issue. Learn what both genders can do to work together.
Personal Goal Setting (13 mins)
Learn the five most common mistakes people make in setting goals and how to overcome them to achieve success.
Positive Thinking (13 mins)
This video encourages everyone to be optimistic and think positively.
Preparing for Your Appraisal (15 mins)
Evaluate your performance to ensure you get what you want out of the interview.
Self Empowerment (14 mins)
Empower yourself and develop assertive communication skills where needed.
Stress Management (14 mins)
Minimise stress and become more calm in stressful situations.
Successful Thinking Habits (14 mins)
Learn eight ways to overcome blocks and achieve in work and personal life through successful thinking habits.
Time Management (12 mins)
Discover ways to solve time management problems and manage your time effectively.
Understanding Body Language (15 mins)
Learn to interpret non-verbal behaviour when selling, making presentations, coaching or managing conflict.
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