Seven Dimensions Videos, DVDs, Books and Assessment Tools - Performance Excellence

<body>   <span id='xawmMenuPathImg-menu_sub' style='position:absolute;top:-50px'><img name='awmMenuPathImg-menu_sub' id='awmMenuPathImg-menu_sub' src='../../awmmenupath.gif' alt=''></span><script type='text/javascript'>var MenuLinkedBy='AllWebMenus [4]', awmBN='624'; awmAltUrl='';</script><script charset='UTF-8' src='../../menu_sub.js' language='JavaScript1.2' type='text/javascript'></script><script type='text/javascript'>awmBuildMenu();</script>  <p class="style1">Performance Excellence </p> <p class="bodytext">In the same way that athletic coaches help their teams achieve <em>Performance Excellence</em>, workplace coaches need to help team members reach their full potential and be the best they can be. This six-volume series demonstrates the basic principles of how to effectively coach another person, regardless of whether the person is a staff member, peer, manager or even a customer. It analyses and demonstrates six core coaching skills, which can be used by anyone to ensure teamwork, commitment and the best performance from everyone.<br> <br> Well-known psychologist and performance management consultant Peter Quarry hosts each video, incorporating dramatic vignettes, to deliver key training points in a wide range of workplace situations.</p> <p class="bodytext"><span class="videoheading"><strong>Video 1: Coaching to Clarify Expectations (14 mins) </strong></span><span class="style22"><span class="style10"><span class="style21"><br> </span><span class="style24">Coaches need to set high expectations. But people can only perform well at work if they have been told what is expected of them. This video demonstrates how to communicate your expectations clearly and effectively to another person. The other person could be your manager, supervisor, team leader, team member, co-worker or someone you deal with in another part of the organisation. It could even be a customer! <br> <br> </span></span></span><span class="style10 style24"><u>How-to training points</u>:</span><br> <img src="images/square_bullet_green.gif" width="6" height="6"> Encourage everyone in your organisation to take responsibility for clarifying expectations<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Communicate your expectations clearly and specifically<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Listen to others and negotiate a fair set of expectations with them </p> <p><span class="videoheading"><strong>Video 2: Coaching to Build Skills (13 mins)</strong></span><span class="bodytext"><br> Discover an effective approach that can be used to build all types of skills, including technical, task-related skills such as preparing an invoice, or interpersonal skills such as handling a difficult customer. This video also provides effective alternatives to four of the most common mistakes people make when coaching a new employee, and introduces a four-step model for building all types of skills (explain, demonstrate, practise, provide feedback). <u><br> <br> How-to training points</u>:<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Avoid mistakes that coaches make when attempting to build skills<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Use a four-step technique for building a particular skill<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Explain tasks simply and clearly<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Demonstrate a task and have the employee practise it<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Provide feedback on the employee's progress </span><br> <span class="videoheading"><br> <strong>Video 3: Coaching to Enhance Confidence (13 mins) </strong></span><br> Sometimes people don't perform well because they have low confidence in a particular task. This video shows how to first recognise low confidence and then build confidence in others by reassuring them that these feelings are normal. It provides clear examples for challenging the other person's negative self-perceptions and offering concrete help. Viewers will also learn how to build a person's confidence to enable him or her to achieve full potential, become empowered and feel more comfortable about taking risks. <u> <br> <br> How-to training points</u>:<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Identify if a person has a low level of confidence<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Build someone's confidence using positive coaching techniques<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Challenge a person's negative self-perceptions<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Offer concrete help <br> <span class="videoheading"><br> <strong>Video 4: Coaching to Encourage Flexibility (15 mins)</strong></span><br> People need coaching to be flexible and adaptable to all sorts of organisational change, including technological change and re-engineering projects. This video illustrates the most common psychological reactions people have when confronted by change. It provides practical 'how-tos' for dealing with these reactions. Viewers will learn techniques for dealing effectively with the uncertainty, anger, fear of others, exploring their concerns, "reframing" the issue and modeling flexibility.<u><br> <br> How-to training points</u>: <br> <img src="images/square_bullet_green.gif" width="6" height="6"> Understand and respond appropriately to people's psychological reactions to change<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Explore concerns that people may have about change<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Help someone alter their negative perceptions about change<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Understand the importance of modeling flexibility<br> <span class="videoheading"><br> <strong>Video 5: Coaching to Resolve Conflict (15 mins)</strong></span><br> This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in the workplace, whether they are directly involved in the conflict or are a third party mediating a dispute. The three key coaching skills learned will ensure that conflict does not waste valuable time and money, but results in a 'win-win' solution.<br> <br> <u>How-to training points</u>:<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Avoid the wasted time and effort caused by conflict <br> <img src="images/square_bullet_green.gif" width="6" height="6"> Break a conflict spiral <br> <img src="images/square_bullet_green.gif" width="6" height="6"> Gain cooperation and commitment <br> <img src="images/square_bullet_green.gif" width="6" height="6"> Generate creative solutions that result in mutual satisfaction<br> <span class="videoheading"><br> <strong>Video 6: Coaching to Develop Motivation (11 mins)</strong></span><span class="bodytext"><br> Discover why giving advice doesn't always help people to perform better at work. This results-oriented video demonstrates a powerful coaching technique for ensuring people take responsibility for motivating themselves. It provides practical examples of the "question-style" of coaching and will help the coach ask the right questions, use silence effectively and push for detail. </span> <u><br> <br> <span class="bodytext"> How-to training points</span></u><span class="bodytext">:<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Tell if someone is suffering from poor motivation<br> <img src="images/square_bullet_green.gif" width="6" height="6"> Avoid the most common mistakes people make when trying to motivate someone else <br> <img src="images/square_bullet_green.gif" width="6" height="6"> Coach someone to take responsibility for motivating themselves</span></p> <p><span class="boldtext"><strong>Training package includes video workbook/facilitator's guide (83 pages) covering all six videos.</strong></span> </p> <p><strong>RELATED PRODUCTS<br> </strong><img src="images/square_bullet_blue.gif" width="6" height="6"> <a href="coaching_challenges.htm" target="_parent">Coaching Challenges</a></p> <p><a href="../../index.html" target="_parent">Home</a></p> </body>