Seven Dimensions Videos, DVDs, Books and Assessment Tools - Feedback Solutions

<body>   <span id='xawmMenuPathImg-menu_sub' style='position:absolute;top:-50px'><img name='awmMenuPathImg-menu_sub' id='awmMenuPathImg-menu_sub' src='../../awmmenupath.gif' alt=''></span><script type='text/javascript'>var MenuLinkedBy='AllWebMenus [4]', awmBN='624'; awmAltUrl='';</script><script charset='UTF-8' src='../../menu_sub.js' language='JavaScript1.2' type='text/javascript'></script><script type='text/javascript'>awmBuildMenu();</script>  <p class="style1">Feedback Solutions </p> <p><span class="bodytext"><em>Feedback Solutions</em> is a complete training package designed to motivate people and provide them with the skills to give and receive feedback, improve morale, develop performance, build empowered teams and deliver quality service. This comprehensive video-based training package sets the scene for creating a "feedback culture" in your organisation - one in which giving and receiving feedback becomes part of normal day-to-day business.</span></p> <p><span class="videoheading"><strong>Video 1: Giving Feedback - Basic Skills (15 mins) </strong></span><span class="bodytext"><br> Almost every employee in every job is required to give and receive feedback regarding job performance, yet few people are naturally good at this task. Feedback is no longer just the role of the manager. Make feedback an accepted part of daily business in your organisation by making it everyone's responsibility. Learn how to structure feedback to ensure that it is specific, balanced and timely. Learn about internal and external factors that create barriers to providing people with constructive feedback.</span><span class="style22"><span class="style10"></span></span></p> <p><span class="bodytext"><span class="style25"><u>How-to training points</u>:</span><br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Take responsibility to provide constructive feedback to others <br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Structure your feedback so it is specific, balanced and timely<br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Recognise and overcome your barriers to providing feedback</span></p> <p><span class="bodytext"><span class="videoheading"><strong>Video 2: Giving Feedback - Advanced Skills (22 mins)</strong></span><br> This video provides specific behavioural techniques for dealing with the four most common difficult situations encountered when giving feedback. Viewers will learn about two-way feedback, contracting, linking feedback to specific goals, the importance of acknowledging emotions and dealing with disagreements. <br> <br> <u>How-to training points</u>:<br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Recognise the four most difficult situations faced when giving feedback <br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Respond when someone is not motivated to listen to feedback <br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Structure feedback if someone is uncommitted to action<br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Position feedback if the person gets angry, shocked or upset <br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Give feedback if someone disagrees with you </span></p> <p><span class="videoheading"><strong>Video 3: Receiving Feedback - Basic Skills (15 mins) </strong></span><span class="bodytext"><br> People are often embarrassed when receiving positive feedback. They can also be fearful and defensive when faced with negative feedback. This program will provide viewers with the knowledge and skills they need to receive and act upon constructive feedback from other people about their job performance, behaviour, ideas and suggestions. In the end, the real purpose in seeking and receiving feedback is to increase job satisfaction and improve productivity. <br> <br> <u>How-to training points</u>:<br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Welcome feedback and actively seek it out <br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Request and receive more detailed feedback from others<br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Use feedback to improve your job performance<br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Be open to change and accept that anyone may have a good idea about how to improve job performance </span></p> <p><span class="bodytext"><span class="videoheading"><strong>Video 4: Receiving Feedback - Advanced Skills (14 mins)</strong></span><br> Not everyone is skilled at giving feedback. This places a greater emphasis on the "seeker" to handle the "giver" in a way that will give the "seeker" what he or she needs. In other words, people need to use techniques that will assist the "giver" of the feedback to do the job effectively. This video outlines a variety of skills and techniques viewers can use to deal with difficult situations when receiving feedback. <br> <u><br> How-to training points</u>: <br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Solicit both positive and negative feedback <br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Respond if someone criticises you in public<br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Seek more details when someone gives you vague feedback<br> <img src="images/square_bullet_blue.gif" width="6" height="6"> Reposition someone's long-winded feedback and get precise details<br> <img src="images/square_bullet_blue.gif" width="6" height="6"> React positively if someone makes an aggressive personal attack </span></p> <p><span class="boldtext"><strong>Training package includes video workbook/facilitator's guide (over 70 pages) covering all four videos.</strong></span><br> <br> <strong>RELATED PRODUCTS</strong><br> <span class="bodytext"><img src="images/square_bullet_blue.gif" width="6" height="6"></span> <a href="feedback_cdrom.htm" target="_parent">Giving Feedback CD ROM</a> </p> <p><a href="../../index.html" target="_parent">Home</a></p> </body>