Everybody spends a significant proportion of their time negotiating with others. In this video, an international expert outlines the negotiation process.

This program features psychologist Peter Quarry interviewing Stephen Kozicki, Managing Director, Innovative Business Development, Australia.

Stephen Kozicki is the bestselling author of 'The Creative Negotiator' and a leading business educator. He studied Advanced Negotiating Skills at Harvard University, Boston, USA.

Stephen Kozicki is Australia's leading specialist in 'breakthrough business strategies'. Stephen is a highly sought after presenter on a range of business development topics. Areas of specialisation include Negotiating with Style, Strategic Account Management, Effective Presentation Skills and Dealing with Cross-functional Teams.

• who needs negotiation skills?
• the four steps of the negotiation process
• common mistakes made when negotiating
• the role of creativity in negotiation
• gender differences - perception or reality?

• Executives
• Managers

• DVD

• English

• Video Recording

• Interview