In this video, learn from the experiences of IBM and Lotus to uncover the factors that will contribute to virtual team success. Gain valuable insights, whether you are a manager, team leader or even a new virtual team member.

This program features psychologist Peter Quarry, interviewing Ron Young, Chief Executive, Knowledge Associates, UK

Ron Young is founder and Chief Executive of Knowledge Associates Ltd, a consulting and technology organisation based in Cambridge UK, which specialise in Knowledge Management.

His clients include major Multi-National Corporations, National Governments and Professional Institutions. He is co-author of 'Upside Down Management' and 'Knowledge Management'. He is a visiting lecturer to Cranfield Business School and City University Business School, for their 'Business Growth', "Growing the Team' and 'Knowledge Management ' programs.

He regularly chairs and speaks at Knowledge Management conferences world-wide. Knowledge Management consulting engagements include advising and assisting several major multi-national Corporations, The European Commission, National Governments and Professional Institutions. He leads Know-Net, a European Commission funded project to produce Knowledge Management systems using Intranet technologies.

• the typical mistakes made in setting up 'virtual teams'
• how multimedia technology creates richer communication
• problems with email and 'email bullying'
• developing trust in a virtual work environment
• getting a virtual team to collaborate together
• using the 'virtual tearoom'

• Managers
• Executives

• DVD

• English

• Video Recording

• Interview