Video  Finder
Can Do
Duration: 18 minutes
Synopsis
Bob Ansett's philosophy shows managers how to promote a service culture.
This program looks at five areas that will help managers and supervisors to introduce and maintain a Can Do culture in any organisation. It could also be used by team leaders and all staff involved in providing excellent service, to help review their own service delivery and look for ways to improve.
Key Learning Points
The program explores the case study of a car rental company, and their Can Do culture:
  • Culture
  • Active Management
  • New Ideas
  • Developing a Team
  • Offering more
Package Description
DVD and a 24-page workbook.
Recommended Audiences
  • Managers
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 No Display
Presentation Style
  • Drama
STOCK CODE
CD
ISBN
9780980294897
Published
Melbourne
Filming location
Australia
Release year
1990
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions