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Difficult Presentations Made Easy
This title is part of the Take Away Training Series
Duration: 16 minutes
Synopsis
Learn practical ways to deal with the five most difficult situations. Suited to sales, training, change or project managers.
Key Learning Points

Anxiety and fear:

  • Nerves are useful
  • Prepare adequately
  • Use deep breathing
  • Use positive visualisation - 'see' a successful session
  • Use introductory activity
  • Don't panic
  • Ask audience for help
  • View audience positively
  • Be comfortable with silence

The boredom factor:

  • Less is more - simpler, fewer slides
  • Build in variation
  • Ask for feedback

Unexpected disasters:

  • Have back-up plan for potential problems, eg. limited time
  • Calm audience down - joke if equipment fails
  • Take the lead - shows you are feeling OK
  • Offer apology
  • Involve audience in solving problem
  • Buy time with activity, eg. generating questions for later

Difficult, challenging people:

  • Avoid conflict spiral
  • Defer discussion
  • Seek others' views
  • Acknowledge their views

They just don't buy it:

  • Pick up cues early
  • Ask questions
  • Listen non-defensively
  • Use lateral persuasion - scenarios, case studies
  • Collaborate - share expertise
Package Description
DVD
Recommended Audiences
  • Managers
  • Sales Staff
  • Trainers
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Interview
STOCK CODE
TAT44
ISBN
9781925176674
Published
Melbourne
Filming location
Australia
Release year
2001
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions