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Managing Disagreements Constructively
This title is part of the Learning a la Carte Series
Duration: 15 minutes
Synopsis

This video covers the range of ways to manage disagreements and conflict. Understand that there is no one right way to resolve conflict and that behavioral flexibility is crucial.

This program features psychologist Peter Quarry, interviewing Dr Herb Kindler, Director, Center for Management Effectiveness, USA.

Dr Herb Kindler, Ph.D. created the Centre for Management Effectiveness in LA. He is a former CEO and management professor.

His books include Managing Disagreement Constructively and Risk Taking For Decision Makers - by Crisp. Herb Kindler has conducted hundreds of leadership training programs in the United States and overseas.

He was a chief engineer and CEO in industry before becoming full professor of management at Loyola Marymount University in Los Angeles. Dr. Kindler has consulted to Symantec, Lockheed Martin, Hughes Electronics, IBM, Mattel Toys, General Motors, JVC, Lawrence Livermore National Laboratory, TRW, Starbucks, BBDO, Port of Oakland, U.S. Navy, City of Torrance, Congress Capacitación Ejecutiva (Mexico), Thai Airways and Nortel Networks (Thailand).

Key Learning Points
  • the costs of managing conflict poorly
  • different ways of managing disagreements
  • how firm or flexible should you be?
  • how engaged or distant should you be?
  • why collaboration is not always the best approach
Package Description
DVD
Recommended Audiences
  • All staff
  • Managers
  • Executives
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Interview
STOCK CODE
LALC37
ISBN
9781925287028
Published
Melbourne
Filming location
USA
Release year
1998
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions