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PROBLEM SOLVING: List of resources
Title & Format Price Description
Single Pixel White
Bullying Prevention: Employee Awareness and Response
from the series: Duty of Care Series
USD $545.00 Buy Online USD $517.75

This program provides essential OH&S training for all employees on the damaging impact of workplac...

Single Pixel White
Bullying Prevention: Roles and Responsibilities for Supervisors and Managers
from the series: Duty of Care Series
USD $545.00 Buy Online USD $517.75

Managers have a legal duty to control workplace bullying. This program will assist your compliance...

Single Pixel White
Coaching to Resolve Conflict
USD $605.00 Buy Online USD $574.75

This program will provide viewers with the knowledge and skills th...

Single Pixel White
Damage Control
USD $495.00 Buy Online USD $470.25

An excellent case study of a major product delivery disaster and a very angry client - all superbl...

Single Pixel White
Dealing with Conflict Case Studies
USD $605.00 Buy Online USD $574.75

These four case studies taken from three programs by Ash Quarry, provide great discussion starters...

Single Pixel White
Dealing with Manipulative People
USD $319.00 Buy Online USD $303.05

Working with manipulative people can be difficult, as they have the ability to influence you or ev...

Single Pixel White
Decision Making in Groups
USD $319.00 Buy Online USD $303.05 Learn the six most effective ways to make decisions. Prepare for team, task force, quality g...
Single Pixel White
Duty of Care Series
USD $3,267.00 Buy Online USD $3,103.65

Essential training resources to ensure your people behave professionally and ethically. Includes w...

Single Pixel White
Duty of Care Series - Industrial Version - 7 Titles
USD $2,849.00 Buy Online USD $2,706.55

Essential training resources to ensure your people behave professionally and ethically. Includes w...

Single Pixel White
Duty of Care Series - Office Version - 7 Titles
USD $2,849.00 Buy Online USD $2,706.55

Essential training resources to ensure your people behave professionally and ethically. Includes w...

Single Pixel White
Finding My Magic - Children's Rights Series
USD $99.00 Buy Online USD $94.05

Finding My Magic: Children's Rights Series is an animated series of 12 episodes for 4-11 year olds that teache...

Single Pixel White
Finding My Magic - Introductory Series
USD $77.00 Buy Online USD $73.15

An animated series for 3-10 year olds  about three young friends - Catherine, Tom and Kate - who discover tha...

Single Pixel White
Handling Complaints
USD $319.00 Buy Online USD $303.05 Resolve problems and gain positive outcomes from difficult situations. ...
Single Pixel White
Handling Upset Customers
from the series: Hotlines Series
USD $385.00 Buy Online USD $365.75 One of the toughest challenges for a call centre operator is dealing with an upset and emoti...
Single Pixel White
Introduction to Sexual Harassment for Supervisors and Managers - Industrial version
from the series: Duty of Care Series
USD $545.00 Buy Online USD $517.75

Essential information and guidelines for all Supervisors and Managers. Individuals and supervisors...

Single Pixel White
Introduction to Sexual Harassment for Supervisors and Managers - Office version
from the series: Duty of Care Series
USD $545.00 Buy Online USD $517.75

Essential information and guidelines for all Supervisors and Managers. Individuals and supervisors...

Single Pixel White
Introduction to Sexual Harassment in the Workplace - Industrial version
from the series: Duty of Care Series
USD $545.00 Buy Online USD $517.75

Essential training resources to ensure your people behave professionally and ethically.

Single Pixel White
Introduction to Sexual Harassment in the Workplace - Office version
from the series: Duty of Care Series
USD $545.00 Buy Online USD $517.75

An excellent introduction for all employees, contractors, supervisors and managers new to their ro...

Single Pixel White
Manager and Psychologist
from the series: Q&A Series
USD $319.00 Buy Online USD $303.05

A good manager needs an understanding of peoples behaviours. Not all people are the same, so th...

Single Pixel White
Managing Boundaries
USD $319.00 Buy Online USD $303.05

One very effective way of knowing how to handle conflicts (both overt and covert) at work is by un...

Single Pixel White
Managing Difficult Customers and Complaints
USD $319.00 Buy Online USD $303.05
Ideal for group training and self-development..with excellent workbook and handouts.
Single Pixel White
Open Communication & Teamwork
from the series: Workplace Excellence
USD $495.00 Buy Online USD $470.25

New Release !!!

Learn how to communicate effectively to ac...

Single Pixel White
Overcoming Objections
USD $319.00 Buy Online USD $303.05
Ideal for group training and self-development..with excellent workbook and handouts.
Single Pixel White
Peer Mediation
from the series: Teaching and Learning
USD $275.00 Buy Online USD $261.25
Four young primary school students are encountering problems in the schoolyard. Peer mediators...
Single Pixel White
Personality Clash
USD $495.00 Buy Online USD $470.25

Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's atti...

Single Pixel White
Problem Solving
USD $275.00 Buy Online USD $261.25 Take responsibility, be persistent and solve problems. ...
Single Pixel White
Problem Solving and Initiative
USD $319.00 Buy Online USD $303.05 Learn about developing initiative and becoming more productive in finding solutions.
Single Pixel White
Solving Problems
from the series: Hotlines Series
USD $385.00 Buy Online USD $365.75 When faced with a problem staff need to clarify the issues clearly and constructively. They...
Single Pixel White
Surviving Team Conflicts
USD $275.00 Buy Online USD $261.25

Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-...

Single Pixel White
The Improving Performance Series
USD $1,760.00 Buy Online USD $1,672.00 A set of 8 programs to develop skills for managers to talk to staff about poor performance....
Single Pixel White
Unhappy Customers
USD $275.00 Buy Online USD $261.25

Complaints from customers and clients about some aspects of servic...

Single Pixel White