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PROBLEM SOLVING: List of resources
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| Title & Format | Price | Description | |
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Bullying Prevention: Employee Awareness and Response
from the series:
Duty of Care Series
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AUD $545.00
Buy Now
Buy Online AUD $517.75
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This program provides essential OH&S training for all employees on the damaging impact of workplac...
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Bullying Prevention: Roles and Responsibilities for Supervisors and Managers
from the series:
Duty of Care Series
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AUD $545.00
Buy Now
Buy Online AUD $517.75
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Managers have a legal duty to control workplace bullying. This program will assist your compliance...
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Coaching to Resolve Conflict
from the series:
Performance Excellence Series
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AUD $605.00
Buy Now
Buy Online AUD $574.75
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This program will provide viewers with the knowledge and skills th...
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Damage Control
from the series:
Difficult People and Situations
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AUD $495.00
Buy Now
Buy Online AUD $470.25
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An excellent case study of a major product delivery disaster and a very angry client - all superbl...
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Dealing with Conflict Case Studies
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AUD $605.00
Buy Now
Buy Online AUD $574.75
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These four case studies taken from three programs by Ash Quarry, provide great discussion starters...
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Dealing with Manipulative People
from the series:
Take Away Training Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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Working with manipulative people can be difficult, as they have the ability to influence you or ev...
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Decision Making in Groups
from the series:
Take Away Training Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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Learn the six most effective ways to make decisions. Prepare for team, task force, quality g...
More...
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Duty of Care Series
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AUD $3,267.00
Buy Now
Buy Online AUD $3,103.65
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Essential training resources to ensure your people behave professionally and ethically. Includes w...
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Duty of Care Series - Industrial Version - 7 Titles
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AUD $2,849.00
Buy Now
Buy Online AUD $2,706.55
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Essential training resources to ensure your people behave professionally and ethically. Includes w...
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Duty of Care Series - Office Version - 7 Titles
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AUD $2,849.00
Buy Now
Buy Online AUD $2,706.55
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Essential training resources to ensure your people behave professionally and ethically. Includes w...
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Finding My Magic - Children's Rights Series
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AUD $99.00
Buy Now
Buy Online AUD $94.05
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Finding My Magic: Children's Rights Series is an animated series of 12 episodes for 4-11 year olds that teache...
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Finding My Magic - Introductory Series
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AUD $77.00
Buy Now
Buy Online AUD $73.15
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An animated series for 3-10 year olds about three young friends - Catherine, Tom and Kate - who discover tha...
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Handling Complaints
from the series:
Take Away Training Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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Resolve problems and gain positive outcomes from difficult situations.
...
More...
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Handling Upset Customers
from the series:
Hotlines Series
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AUD $385.00
Buy Now
Buy Online AUD $365.75
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One of the toughest challenges for a call centre operator is dealing with an upset and emoti...
More...
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Introduction to Sexual Harassment for Supervisors and Managers - Industrial version
from the series:
Duty of Care Series
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AUD $545.00
Buy Now
Buy Online AUD $517.75
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Essential information and guidelines for all Supervisors and Managers. Individuals and supervisors...
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Introduction to Sexual Harassment for Supervisors and Managers - Office version
from the series:
Duty of Care Series
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AUD $545.00
Buy Now
Buy Online AUD $517.75
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Essential information and guidelines for all Supervisors and Managers. Individuals and supervisors...
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Introduction to Sexual Harassment in the Workplace - Industrial version
from the series:
Duty of Care Series
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AUD $545.00
Buy Now
Buy Online AUD $517.75
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Essential training resources to ensure your people behave professionally and ethically.
More...
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Introduction to Sexual Harassment in the Workplace - Office version
from the series:
Duty of Care Series
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AUD $545.00
Buy Now
Buy Online AUD $517.75
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An excellent introduction for all employees, contractors, supervisors and managers new to their ro...
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Manager and Psychologist
from the series:
Q&A Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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A good manager needs an understanding of peoples behaviours. Not all people are the same, so th...
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Managing Boundaries
from the series:
Take Away Training Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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One very effective way of knowing how to handle conflicts (both overt and covert) at work is by un...
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Managing Difficult Customers and Complaints
from the series:
Sales and Service Masterclass Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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Ideal for group training and self-development..with excellent workbook and handouts.
More...
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Open Communication & Teamwork
from the series:
Workplace Excellence
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AUD $495.00
Buy Now
Buy Online AUD $470.25
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New Release !!! Learn how to communicate effectively to ac...
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Overcoming Objections
from the series:
Sales and Service Masterclass Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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Ideal for group training and self-development..with excellent workbook and handouts.
More...
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Peer Mediation
from the series:
Teaching and Learning
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AUD $275.00
Buy Now
Buy Online AUD $261.25
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Four young primary school students are encountering problems in the schoolyard. Peer mediators...
More...
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Personality Clash
from the series:
Difficult People and Situations
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AUD $495.00
Buy Now
Buy Online AUD $470.25
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Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's atti...
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Problem Solving
from the series:
Basic Telephone Skills Set
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AUD $275.00
Buy Now
Buy Online AUD $261.25
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Take responsibility, be persistent and solve problems.
...
More...
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Problem Solving and Initiative
from the series:
Take Away Training Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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Learn about developing initiative and becoming more productive in finding solutions.
More...
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Solving Problems
from the series:
Hotlines Series
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AUD $385.00
Buy Now
Buy Online AUD $365.75
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When faced with a problem staff need to clarify the issues clearly and constructively. They...
More...
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Surviving Team Conflicts
from the series:
Cutting Edge Communication Comedy Series 1-36
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AUD $275.00
Buy Now
Buy Online AUD $261.25
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Carol mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-...
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The Improving Performance Series
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AUD $1,760.00
Buy Now
Buy Online AUD $1,672.00
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A set of 8 programs to develop skills for managers to talk to staff about poor performance....
More...
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Unhappy Customers
from the series:
The Improving Service Series
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AUD $275.00
Buy Now
Buy Online AUD $261.25
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Complaints from customers and clients about some aspects of servic...
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