Bullying, harassment and especially sexual harassment is unacceptable in any workplace.

COMEDY MAKES LEARNING FUN
This 2012 comedy business ...

An excellent case study of a major product delivery disaster and a very angry client - all superbl...

These four case studies taken from three programs by Ash Quarry, provide great discussion starters...

Working with manipulative people can be difficult, as they have the ability to influence you or ev...

A series of 4 outstanding dramatized DVDs - a must for every business!

Marcus runs a training session to help staff manager anger, and invites Serena as the anger management expert, whi...

An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to c...

In some workplaces people deal with really difficult customer or clients... often all day long. P...

Leadership requires awareness, open communication and the ability to empower others. David makes s...

A good manager needs an understanding of peoples behaviours. Not all people are the same, so th...

One very effective way of knowing how to handle conflicts (both overt and covert) at work is by un...

Barney, a neighbor, is irate because his car is blocked in, and gets more angry to discover staff who do not speak...

Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's atti...

SWITCH ON RESPECT is aimed at helping everyone at all levels to maintain a respectful non-judgme...

SWITCH ON SERVICE is aimed at developing and maintaining positive service attitudes in all staff...

The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thi...

Personality differences are usually complex. Sometimes, they simply cannot be understood. Yet pe...