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MANAGING SALES & SERVICE STAFF: List of resources
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10 Mistakes in Marketing
from the series:
Learning a la Carte Series
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USD $319.00
Buy Now
Buy Online USD $303.05
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Peter Quarry interviews Carolyn Stafford, Director, connectmarket.com.au
More...
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Bread
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USD $979.00
Buy Now
Buy Online USD $930.05
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BREAD...
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Can Do
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USD $275.00
Buy Now
Buy Online USD $261.25
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Bob Ansett's philosophy shows managers how to promote a service culture.
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More...
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Creating Positive Impressions
from the series:
Cutting Edge Communication Comedy Series 1-36
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USD $275.00
Buy Now
Buy Online USD $261.25
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Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Caro...
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Damage Control
from the series:
Difficult People and Situations
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USD $495.00
Buy Now
Buy Online USD $470.25
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An excellent case study of a major product delivery disaster and a very angry client - all superbl...
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How to Manage & Motivate a Sales Team
from the series:
Take Away Training Series
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USD $319.00
Buy Now
Buy Online USD $303.05
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Sales managers all need to implement the seven essential skills covered in this program to e...
More...
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Leadership for Quality Service
from the series:
Learning a la Carte Series
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USD $319.00
Buy Now
Buy Online USD $303.05
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In this video, hear from a former Disney executive about how leade...
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Managing Call Centre Staff
from the series:
Learning a la Carte Series
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USD $319.00
Buy Now
Buy Online USD $303.05
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This video describes the latest research on staff turnover and the...
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Mediating Disputes
from the series:
People Skills Series
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USD $495.00
Buy Now
Buy Online USD $470.25
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Learn a step-by-step method for resolving disputes, personality clashes and other conflicts....
More...
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Passion for Service Excellence
from the series:
Workplace Excellence
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USD $495.00
Buy Now
Buy Online USD $470.25
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New Release!!! See the difference when people want to pro...
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Switch On - Service
from the series:
Switch On Series
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USD $275.00
Buy Now
Buy Online USD $261.25
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SWITCH ON SERVICE is aimed at developing and maintaining positive service attitudes in all staff...
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Switch On Series
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USD $935.00
Buy Now
Buy Online USD $888.25
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The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thi...
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Talking Up Your Business
from the series:
Learning a la Carte Series
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USD $319.00
Buy Now
Buy Online USD $303.05
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Peter Quarry interviews Carolyn Stafford, Director, connectmarket.com.au
More...
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The Fizzle Factor
from the series:
Total Quality Service Set
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USD $275.00
Buy Now
Buy Online USD $261.25
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You can learn from the mistakes of others so that your service improvement program will not fail....
More...
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The Vision for Change
from the series:
A System of Change Series
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USD $275.00
Buy Now
Buy Online USD $261.25
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A seven-step plan to turn your vision into reality.
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More...
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Working Constructively in a Sales Team
from the series:
Sales and Service Masterclass Series
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USD $319.00
Buy Now
Buy Online USD $303.05
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Ideal for group training and self-development..with excellent workbook and handouts.
More...
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