Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry...

In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substan...

Serena expects Marcus to stamp out bullying within his department. Marcus is shocked that bullying exists in his t...

Bullying, harassment and especially sexual harassment is unacceptable in any workplace.

Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Caro...

An excellent case study of a major product delivery disaster and a very angry client - all superbl...

For workplaces to function at their optimum, delegating and empowering are essential. In a very ...

Psychologists Eve Ash and Peter Quarry highlight the fact that very few newly promoted managers ...

Carol is concerned about excessive use of Facebook and Twitter at work, and initiates a social media policy, which...

The team becomes aware of Sanjay’s body odor, and subtle remarks don’t help. Alex tries an anonymous g...

Everyone needs a development plan with career goals, reviewed regularly. Psychologist Eve Ash prov...

New Release!!!

Discover the behaviours, attitudes and str...

Leadership requires awareness, open communication and the ability to empower others. David makes s...

A good manager needs an understanding of peoples behaviours. Not all people are the same, so th...

Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for...

Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's atti...

Supervision mistakes are being made - Marcus is vague, Carol bullies and gives poor feedback and Serena makes the ...

Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, sa...

“It’s not hard to talk about stress. The challenge is how to stay calm”

Sherry is new, but gets relegated to the bottom of the stairs, where she feels isolated and excluded from team act...