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SERVICE LEADERSHIP: List of resources
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| Title & Format | Price | Description | |
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Bread
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AUD $979.00
Buy Now
Buy Online AUD $930.05
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BREAD...
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Can Do
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AUD $275.00
Buy Now
Buy Online AUD $261.25
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Bob Ansett's philosophy shows managers how to promote a service culture.
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More...
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Client Relationships Indicator
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AUD $59.40
Buy Now
Buy Online AUD $56.43
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Assess your skills with this 360 degree assessment tool. It provides a profile of your stren...
More...
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Creating Positive Impressions
from the series:
Cutting Edge Communication Comedy Series 1-36
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AUD $275.00
Buy Now
Buy Online AUD $261.25
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Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Caro...
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Leadership for Quality Service
from the series:
Learning a la Carte Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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In this video, hear from a former Disney executive about how leade...
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Management Skills Indicator
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AUD $59.40
Buy Now
Buy Online AUD $56.43
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Assess your skills with this 360 degree assessment tool. It provides a profile of your stren...
More...
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Managing Call Centre Staff
from the series:
Learning a la Carte Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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This video describes the latest research on staff turnover and the...
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Passion for Service Excellence
from the series:
Workplace Excellence
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AUD $495.00
Buy Now
Buy Online AUD $470.25
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New Release!!! See the difference when people want to pro...
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Putting Customers First
from the series:
Creating a High Performance Workplace Series
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AUD $495.00
Buy Now
Buy Online AUD $470.25
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This video covers key training areas for achieving superior custom...
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Switch On Series
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AUD $935.00
Buy Now
Buy Online AUD $888.25
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The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thi...
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The Vision for Change
from the series:
A System of Change Series
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AUD $275.00
Buy Now
Buy Online AUD $261.25
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A seven-step plan to turn your vision into reality.
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More...
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Total Quality Service Set
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AUD $825.00
Buy Now
Buy Online AUD $783.75
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Improve quality, efficiency and staff commitment in order to deliver superior customer service. Features Dr Karl Albrech...
More...
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Working Constructively in a Sales Team
from the series:
Sales and Service Masterclass Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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Ideal for group training and self-development..with excellent workbook and handouts.
More...
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