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QUALITY: List of resources
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Damage Control
from the series:
Difficult People and Situations
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AUD $495.00
Buy Now
Buy Online AUD $470.25
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An excellent case study of a major product delivery disaster and a very angry client - all superbl...
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Innovation & Continuous Improvement
from the series:
Workplace Excellence
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AUD $495.00
Buy Now
Buy Online AUD $470.25
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New Release!!! Inspire everyone to be creative, offer sug...
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Leadership for Quality Service
from the series:
Learning a la Carte Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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In this video, hear from a former Disney executive about how leade...
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Managing Multiple Sites
from the series:
Learning a la Carte Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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Eve Ash interviews Suzanne Dvorak, CEO, Marie Stopes International. A...
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Negotiating With Suppliers
from the series:
Take Away Training Series
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AUD $319.00
Buy Now
Buy Online AUD $303.05
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Businesses need to negotiate more effectively with suppliers, not just on price. Pshchologist Eve...
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Total Quality Service Set
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AUD $825.00
Buy Now
Buy Online AUD $783.75
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Improve quality, efficiency and staff commitment in order to deliver superior customer service. Features Dr Karl Albrech...
More...
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