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LISTENING SKILLS: List of resources
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Boomerang
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USD $550.00
Buy Now
Buy Online USD $511.50
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Learn how to use the reciprocity urge to create happy customers and cooperative teams.
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Bullying and Harassment
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USD $445.00
Buy Now
Buy Online USD $413.85
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Bullying, harassment and especially sexual harassment is unacceptable in any workplace.
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Communicating Clearly
from:
Hotlines Series
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USD $350.00
Buy Now
Buy Online USD $325.50
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Staff in call centres need to learn to communicate clearly, especially if someone has diffic...
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Damage Control
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USD $445.00
Buy Now
Buy Online USD $413.85
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An excellent case study of a major product delivery disaster and a very angry client - all superbl...
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Difficult People and Situations
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USD $1,480.00
Buy Now
Buy Online USD $1,376.40
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A series of 4 outstanding dramatized DVDs - a must for every business!
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Effective Listening
from:
People Skills Series
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USD $445.00
Buy Now
Buy Online USD $413.85
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Learn the five key skills of effective listening - show interest, focus on the key issue, summarise and check, listen fo...
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Listening
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USD $290.00
Buy Now
Buy Online USD $269.70
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Find out common listening mistakes and how to really hear what people are saying.
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Listening & Understanding
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USD $550.00
Buy Now
Buy Online USD $511.50
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Learn the five key skills of effective listening and understanding - show interest, focus on...
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Listening Skills Indicator
from:
Skills Indicators
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USD $54.00
Buy Now
Buy Online USD $50.22
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Assess your skills with this 360 degree assessment tool. It provides a profile of your stren...
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Passion for Service Excellence
from:
Workplace Excellence
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USD $445.00
Buy Now
Buy Online USD $413.85
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New Release!!! See the difference when people want to pro...
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Personality Clash
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USD $445.00
Buy Now
Buy Online USD $413.85
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Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's atti...
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Presenting with Impact
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USD $290.00
Buy Now
Buy Online USD $269.70
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Ideal for group training and self-development..with excellent workbook and handouts.
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Selling Yourself First
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USD $290.00
Buy Now
Buy Online USD $269.70
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Ideal for group training and self-development..with excellent workbook and handouts.
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The Power of Empathy
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USD $290.00
Buy Now
Buy Online USD $269.70
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Discover the benefits of empathy. Learn techniques for getting out of the 'anger trap' and d...
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