Motivate staff?
Motivate yourself?
Get your team to start working as a team?
Deal with a difficult staff member or customer?
Be a good leader?
Make a good impression?
Use these free resources for tips and advice on common workplace situations, dilemmas and challenges.
You may apply them in your own personal development or in the development of your team or organisation.
Click on the PDF icon or title link to open a PDF in a new window. Please save the PDF to your computer and close the window to return here.
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A Practical Guide to Counselling Staff
Written by Eve Ash and Peter Quarry, Psychologists, Ash.Quarry Productions. Adapted from Productive Counselling , part of the People Skills training system. |
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Characteristics of Effective Teams
Written by Eve Ash and Peter Quarry, Psychologists, Ash.Quarry Productions. Adapted from Team Building , part of the People Skills training system. |
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Coaching Challenges ...and how to deal with them!
Written by Peter Quarry, Psychologist, Ash.Quarry Productions. Adapted from the Coaching Challenges video series |
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Coaching - Essential Skills for All Employees
Written by Eve Ash and Peter Quarry, Psychologists, Ash.Quarry Productions. Adapted from Coaching on the Job , part of the People Skills training system. |
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Dealing with Problem Staff
Written by Eve Ash and Peter Quarry, Psychologists, Ash.Quarry Productions. Related to the Feedback Solutions video series, Giving Feedback Basic Skills and Giving Feedback Advanced Skills |
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Empowering Yourself - Taking Charge of Yourself & Your Career
Written by Eve Ash and Peter Quarry, Psychologists, Ash.Quarry Productions. Adapted from Empowering Yourself , part of the People Skills training system. |
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Feedback Essential for Good Leadership
Written by Peter Quarry, Psychologist, Ash.Quarry Productions. |
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How to Manage Anger & Abuse
Written by Eve Ash, Managing Director, Seven Dimensions. Adapted from Managing Anger & Abuse , video nine of the Hotlines video series |
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Leadership Involves Building Trust
Written by Eve Ash, Psychologist, Ash.Quarry Productions. |
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Making a Winning First Impression
Written by Eve Ash and Peter Quarry, Psychologists, Ash.Quarry Productions. Adapted from Winning First Impressions , part of the People Skills training system |
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Understanding Performance Management
Written by Peter Quarry, Psychologist, Ash.Quarry Productions. Adapted from the Reinventing Appraisals video series |
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Taking the Fear Out of 360 Degree Feedback
Written by Peter Quarry, Psychologist, Ash.Quarry Productions. Related to the Feedback Solutions video series |
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The Five Traps to Effective Listening and How to Avoid Them
Written by Eve Ash and Peter Quarry, Psychologists, Ash.Quarry Productions. Adapted from Effective Listening , part of the People Skills training system |
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The Secrets to Empowering People
Written by Eve Ash and Peter Quarry, Psychologists, Ash.Quarry Productions. Adapted from Empowering People , part of the People Skills training system |
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The Six Key Factors for Successful Business Presentations
Written by Eve Ash and Peter Quarry, Psychologists, Ash.Quarry Productions. Adapted from Presenting to a Group , part of the People Skills training system |
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What Goes Around Comes Around
Written by Peter Quarry, Psychologist, Ash.Quarry Productions. Related to the Boomerang training package |