Today's workplaces are as diverse as the communities they serve and operate within. Many businesses know no physical boundaries, and as markets globalise, intercultural awareness and effective cross-cultural communication skills can make all the difference. Understanding and appreciating our differences at home and abroad can not only help avoid miscommunication and costly errors, but also provide an edge with colleagues and customers.
Seven Dimensions has more than 20 titles on diversity in the areas of:
Highly recommended titles in the area of diversity can be found in the Learning a la Carte Series which includes interviews with world experts. Titles include: Cross Cultural Communication Skills, Diversity - Making it Work, and Managing Gen X'ers.
Diversity titles in the Take Away Training 'interview style' series are: Managing a Mature Age Workforce and Men & Women are Different .
Developed specifically for call centres is the DVD title, Appreciating Human Differences, from the Hotlines series.
Seven Dimensions also had 3 DVD titles specifically to help teenagers deal with issues of diversity: Boys, Girls and Equality; Bullying and Teasing and We're All Different all from the Teenagers' Guide to the Galaxy series.